CALL CENTERS

Everything your call center needs to connect.

Blocks of local numbers, outbound termination that completes calls instead of just connecting them, and a setup your ViciDial or Asterisk floor can turn up the same day. Numbers and termination on one network, from people who pick up when your floor is live.

Sign up to get started Have questions?
ON ONE NETWORK

Numbers and termination on one network

Most call centers stitch together a number provider and a separate carrier, then spend launch week chasing which one broke. Buy both from us and there is one team accountable for whether your calls connect.

Local number coverage across the US

Local presence at scale

Blocks of clean local numbers in the area codes you dial, bought and routed in bulk. Show a local caller ID everywhere you call and rotate without burning any single number.

Termination that completes

Routes judged on whether calls actually complete, not just connect. Run live traffic and measure ASR and answer rate on your own records before you scale.

Dialer friendly

Connect your ViciDial, Asterisk, or any SIP dialer by IP. We work the way a call center actually runs, not the way a retail phone system does.

Built for concurrency

Burstable capacity that holds when you push pacing. The trunk that works for a 30 seat floor holds for 300 too, so your dialer keeps up.

Same-day turn-up

Sign up and start dialing the same day. IP whitelisting and credentials in hours, not days, so a launch does not wait on paperwork.

STIR/SHAKEN signing

Outbound calls are signed, which helps keep your traffic off spam-likely labels and your answer rates where you planned them.

Inbound and outbound

Run both on the same numbers. Inbound DIDs that land on your floor and outbound termination that carries your campaigns, from one place.

A human on call

A direct line to someone who can look at a failing call during a live shift and actually change your routing. Not a ticket queue.

YOUR DASHBOARD

Search, buy, and route your floor’s numbers

Search available local numbers by area code and buy the blocks you need, in bulk, right from your dashboard. Connect ViciDial, Asterisk, or any SIP dialer by IP and route your numbers to the floor.

Sign up to get started
your dashboard
Number management dashboard: search, buy, port, and route numbers in bulk
A campaign phone bank at work
HOW CALL CENTERS RUN

Built for how call centers actually run

Inbound, outbound, or both. If the trunk and the numbers matter more than the marketing, we are built for you.

Outbound sales and lead gen

High volume outbound where connect rate is the whole game. Local presence numbers paired with termination that completes, so your agents spend time on live conversations, not dead air.

Inbound support and answering

DIDs that route cleanly to your in-groups and agents, in the digit format your dialer expects, so inbound calls land instead of answering and dropping.

Political and GOTV phone banks

Voter and donor calling that pulses in the final weeks. Capacity sized for the surge, numbers ready before the window opens, and STIR/SHAKEN signed. Turns on for the cycle and off after.

Multi-vendor failover

Run us as your secondary trunk against your existing primary. If the primary stumbles on launch day, shift the ratio and keep dialing. We do the work to make the failover actually hold.

A busy call center floor
BUILT FOR THE FLOOR

Inbound or outbound, your floor stays dialing.

FROM SIGN-UP TO LIVE CALLS

From sign-up to live calls

01

Tell us about your floor

Share your volume, the area codes you dial, and the dialer you run. We set up your account on our network.

02

Get your numbers

Search available local numbers by area code and buy the blocks you need, in bulk, right from your dashboard.

03

Point your dialer

Connect ViciDial, Asterisk, or any SIP dialer by IP and route your numbers to the floor.

04

Go live and watch

Start dialing the same day. If your numbers terminate with us, our health checks show which ones are landing calls.

GUIDES

Guides for call center operators

Picking a carrier built for ViciDial and Asterisk call centersWhat is SIP termination? A plain guide for call centersViciDial connectivity problems: when it is the carrierHow to choose a termination carrier for your dialerPost dial delay on an outbound floor: causes and fixes

Call center questions, answered.

Do you work with ViciDial and Asterisk?

Yes. You connect by IP and we deliver your inbound DIDs and carry your outbound calls over standard SIP, the way a call center actually runs. If a call answers and drops, we can look at the records with you and tell you which side released it.

Can I buy numbers and termination together?

Yes, and that is the point. Local presence DIDs and the termination that carries your calls come from the same network, so there is one team accountable instead of a number vendor and a carrier pointing at each other.

How fast can I start dialing?

Same day in most cases. We get your account set up, whitelist your IP, and hand over credentials in hours, so a launch is not waiting on provisioning.

How is this priced?

Quoted to your volume and the area codes you dial, not a fixed sticker price, because a small inbound team and a large outbound floor are very different orders. No minimum commitment. Tell us what you are running and we come back with a real quote.

How do you help with answer rates and spam-likely labels?

Three ways: outbound calls are STIR/SHAKEN signed, you get clean local numbers you can rotate, and if your numbers terminate with us our DID health checks show which ones are landing calls so you can retire the ones going cold.

Can I bring my existing numbers?

Yes. We handle porting in and out, so you can move numbers to us or take them with you later. No numbers held hostage.

Still have questions? Talk to sales →

GET STARTED

Ready to get your floor dialing?

Most operators just sign up and get started. If you would rather talk it through first, tell us your volume, area codes, and the dialer you run, and we will come back within one business day.

Sign up to get started Have questions?

Or call us at (800) 926-2032