Dialer Operations
Why outbound floors on ViciDial or Asterisk start dropping calls when they ramp pacing, how to tell a capacity ceiling from a server problem, and what to ask a carrier about holding up under real volume.
·3 min read
Dialer Operations
A field guide for ViciDial admins fighting dropped calls, one-way audio, choppy voice, and registration drops. How to tell what your box is doing versus what your carrier is doing, and when the carrier is the fix.
·3 min read
Voice Operations
Why political call centers lose calls between the dialer and the donor — and how to fix the trunk, the routing, and the provider before launch.
·7 min read