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Posts tagged #sip-termination

5 posts

SIP Termination

SIP termination explained in plain language: what it is, how it carries your outbound calls, what separates a good termination carrier from a bad one, and what a call center should ask before buying.

4 min read
Call Center Ops

Post dial delay is the lag between your dialer placing a call and the phone actually ringing. What causes high PDD, why it quietly kills outbound productivity, and how a good termination carrier keeps it low.

4 min read
Voice Economics

What actually drives per-minute pricing on a wholesale voice rate deck, how origination and termination differ, and what to push back on before signing.

6 min read
Voice Operations

Persistent dead air on an outbound dialer is almost always a termination-route problem, not a bad list. How to tell the difference and prove it in your own CDRs.

5 min read
Voice Operations

A buyer's checklist for choosing SIP termination for an outbound dialer: the ASR, ACD, and PDD benchmarks to demand, the CPS games carriers play, and the red flags.

5 min read