Voice Operations
Persistent dead air on an outbound dialer is almost always a termination-route problem, not a bad list. How to tell the difference and prove it in your own CDRs.
·5 min read
Voice Operations
A buyer's checklist for choosing SIP termination for an outbound dialer: the ASR, ACD, and PDD benchmarks to demand, the CPS games carriers play, and the red flags.
·5 min read