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Posts tagged #capacity

2 posts

Political Dialing

How political phone banks on ViciDial or Asterisk scale for the final-stretch surge without dropping calls: planning peak concurrency, lining up trunk capacity early, and turning up fast when volume spikes.

3 min read
Dialer Operations

Why outbound floors on ViciDial or Asterisk start dropping calls when they ramp pacing, how to tell a capacity ceiling from a server problem, and what to ask a carrier about holding up under real volume.

3 min read